At ViUX Systems (hereafter “ViUX”), your right to privacy and data security is our primary concern. That’s why, when you visit ViUX.com, we help you maintain control over your personal data on the Internet. The guidelines below have been developed to protect the information you provide us during a visit to our Internet site (ViUX.com), or when you use our online support offerings.
In a few areas on our Website and online support tools, you are asked to provide information that will enable ViUX™ to enhance your site visit, to assist you with technical support issues, or to follow up with you after your visit. Providing this information is completely optional.
Some examples of site areas where information is requested are listed below:
- Register on ViUX.com
- Place an online order
- Provide feedback in an online survey
- Participate in promotional offer
- Subscribe to a newsletter or a mailing list
- Request online technical support through forum or chat
In each of these instances, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information and/or account number / username, as well as other similar personal information that is needed to register or subscribe you to services or offers. If these prompts are revised and you will be asked significantly different information, ViUX will be responsible for informing you beforehand. In the case of newsletters or mailing lists, you will be able to “unsubscribe” to these mailings at any time.
The information you provide will be kept confidential and used only to support your customer relationship with ViUX. Among other things, we want to help you quickly find information on ViUX.com and alert you to product upgrades, special offers, updated information, and other new products and services offered by ViUX. Agents or contractors of ViUX who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are contracted to perform for ViUX. ViUX may enhance or merge the information collected at its site with data from third parties for purposes of marketing products or services.
ViUX will send you information about various product and service offerings, or other products and services we feel may be of interest to you. Only ViUX or agents working on behalf of ViUX (and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, indicate this when you provide your personal information. To decline receiving further marketing from ViUX at any time, update your Account Profile to indicate this request.
Customer consent is required prior to the release of customer information, such as name, address, and telephone number, as well as order information that may be used by an outside organization for marketing or solicitation purposes. Customer information will only be shared with agents or contractors of ViUX for the purpose of performing services for ViUX.
Customers may request the individual information that ViUX has collected about them via the Internet by sending an e-mail to our support group at firstname.lastname@example.org. Customers should use the control panel and/or contact the support group to correct any factual inaccuracies in this information.
The Online Store at ViUX.com is designed to provide options concerning the privacy of customer information, including credit card information, name, address, e-mail and any other information provided by the customer to ViUX. ViUX is committed to data security with respect to information collected on its sites, offering the industry standard security measures available through EV SSL encryption. If, at any time, a customer would like to make a purchase without providing credit card information online, the order may be placed through a ViUX Sales Associate. Customers can contact a ViUX Sales Associate at 1·866·858·VIUX (8489) Option 1. It is ViUX’s practice to contact customers in the event of potential problems concerning purchases. ViUX also contacts customers with normal business communications regarding their purchase.
For information on protecting your personal information both, on and off line, see the Federal Trade Commission’s Privacy Pages at: http://www.ftc.gov/privacy. The Electronic Privacy Information Center has news and resources concerning online privacy at: http://epic.org/.